In this ‘In the spotlight’ article, we spoke to Lauren Marshall, who is part of the accounts team at Hapimag Resorts and Residents – who have been a customer of Interbacs since May 2018 and currently use our InterPay Web DDMS Software.
Hapimag provides unmistakable holiday experiences for the most diverse demands and expectations, in the mountains, by the sea-side, in the country or in great European cities, inspiring architecture, authentic gastronomy in the resorts, as well as tailored service on location and on the way there. (HAPIMAG, 2018)
For more information about Hapimag, or if you would like to book your next getaway, then please click here.
About the software
“The software is great for our business”
InterPay Web DDMS is Bacs Approved cloud-based software which has been adapted to be made compliant with Bacs latest industry requirements. It deals with all credit and debit submission needs, and also has built-in functions to download all your Bacs reports and display them in meaningful formats for the user to action.
To kick off the interview I asked Lauren her thoughts on the solution they opted for, InterPay Web DDMS, “Very good software, very practical and straightforward. The staff at Interbacs are very helpful and always on hand to help anytime. Would highly recommend the system.”
“We were very impressed by the support given and demo’s on how to use the system.”
We then went on to ask Lauren if she was happy with the customer service she experienced and if she would ever consider recommending us. “I have been most impressed by the personal touch, the continued support for Interbacs team has been great.”
“Yes would highly recommend, the staff are great”
Interbacs are very pleased to be able to offer our robust InterPay Web DDMS software to Hapimag Resorts and Residents and support their Bacs and Direct Debit payment management requirements.
For more information on our Bacs and Direct Debit & Bacs payment solutions, please visit our website, alternatively contact us via Sales@Interbacs.com or call us on 08444 127 180.
HAPIMAG. (2018). HAPIMAG – About us. [online] Available at: https://www.hapimag.com/en/what/about-us.html [Accessed 21 Dec. 2018].
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