In this months ‘In the spotlight’ article, we spoke to Rick Lees, Managing Director at The Artlab, who have been a customer of Interbacs since February 2012 and currently use our Facilities Management service.
The Artlab is a search and content marketing agency helping businesses achieve great results online, they also design and develop excellent websites! I asked Rick what made Art Lab so different from other companies in his industry, he told me, “We were smart enough to realise early on that by focusing on content creation as a key component of our services, we’d stay ahead of Google’s unpredictable mood swings and keep our clients’ online visibility and sales intact. By ignoring a lot of the (not so) clever ‘black hat’ tactics that many of our competitors employed, we have outlived many other SEO agencies and can boast a 90% customer retention rate”.
I asked Rick about his role at The Art Lab and he said, “I’ve been at the company for 6 years, as one of the founding directors. I’m now Managing Director, although I’m closely involved with managing the SEO project work”.
To find out more about The Artlab and to see if you could benefit from their services, click here!
The Artlab use our reliable Facilities Management service. Offered to selected businesses, Direct Debit Facilities Management service enables business without the sponsorship from their bank to collect Direct Debits. Funds are collected into Interbacs client trust account in your name and remitted to you on the due days per the agreement.
The administration and monitoring process is managed by Interbacs’ processing team allowing businesses to benefit from the support of a professionally qualified Bacs team. We ensure all cancellations and amendments are captured and processed and work with your sales team to achieve better customer satisfaction.
“The service has been very smooth and the customer service is excellent!”
I asked Rick what helped The Artlab make the decision to use Interbacs’ Facilities Management service, he said, “we needed to systemise our monthly client payments to take the headache of manual collection away. Since adopting the service it has made life much simpler”.
“The service has been very smooth and the customer service is excellent – Kaylia and Zakia (the accounts team) are very responsive to our needs. I would happily recommend Interbacs to other businesses because they offer a straightforward service that’s executed well.”.
Interbacs are very pleased to be able to offer our reliable Facilities Management service to The Artlab and support their Bacs and Direct Debit payment management requirements.
You can also find additional information and updates on our social media pages, LinkedIn, Twitter, Facebook and Google+. Or why not check out more of our “In The Spotlight Articles”. Alternatively contact us via email on Sales@Interbacs.com or call us on08444 127 180.
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