Bureau Operations

Taking away the hassle from collecting payments

Bureau Operations

Bureau Operations offer outsourced solutions for Direct Debit and Credit Management

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Bacs Approved Bureau Service

Our Bacs Approved Bureau Services are designed for those companies who already have a SUN (Service User Number). Similar to the Facilities Management (FM) service, Interbacs will process on your company’s behalf taking away internal processing tasks, saving time and money. The advantage of the Bureau operation is that payments shall be cleared directly into your account. The Bureau Service makes it much easier for big businesses to manage their payments efficiently, rather than hiring a large payment processing team, a single individual and our software can handle all of the stresses for you.

With the Bureau products, you shall be assigned a fully Bacs trained professional team member and they will take away all your stress relating to the Direct Debit Collection process.

“We wish we had outsourced this to Interbacs earlier” Julie McDonald- Accounts Clerk

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  •  Free consultations
  •  Dedicated account manager
  •  A Bacs Trained professional processing team
  •  Documentation design – Direct Debit instruction & mandatory letters etc.
  •  Telephone scripts – if you are signing customers up over the phone
  •  Web Site – On-Line signup, account validation page or thin client
  •  Your company’s own database and DDMS processing software segregated from others
  •  Optional ADDACS and UDD processing
  •  All monies cleared straight into your account
  •  Training and advice on the basic Direct Debit rules and regulations ( keeping it simple )
  •  Compliance guarantee – We make sure your website and documents obey the rules and gets passed by BACS
  •  Free submission reports
  •  Free cleared funds reports
  •  Entirely flexible service to meet your demands

Security of a Bacs approved Bureau?

The Bacs Approved Bureau Scheme (BABS) is a service which allows you to submit transactions through Bacs, on behalf of your organisation. Bacs inspectors review how appropriate the files are in relation to your business, these files must also adhere to their strict standards set by BABS.

See our Bureau pricing information.

  • Bureau Organisation and Financial information
  • Physical Security
  • Computer Operations
  • Applications and Systems Support
  • BACS Processing and Operations

Interbacs scored Good-Excellent in these 5 categories on our first and second inspection.

Organisations choose to use a Bacs approved bureau for a number of reasons but you can always be sure that you will be receiving reliable, friendly service from the team here at Interbacs. For you as a customer, it means we can submit Direct Debits to Bacs on your behalf if you’re a newly established business, SME with a relatively low turnover, or even if you only collect a small number of Direct Debits each month. You may also be unable to fulfil the criteria to make direct submissions to Bacs yourself.

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