Bureau Operations

All the hassle of collections...gone!

Bureau Operations

All the hassle of Bacs collections and payments...gone! Our Bacs Approved Bureau Services are designed for those companies who already have a SUN (Service User Number) assigned

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Bacs Approved Bureau Service

Our Bacs Approved Bureau Services are designed for those companies who already have a SUN (Service User Number) assigned. Similar to the Facilities Management (FM) service, Interbacs will process on your company’s behalf taking away the administrative tasks therefore saving your time and cost. The advantage of the Bureau operation is that payments shall be cleared directly into your account. Therefore both the Bureau and Facilities Management service are fully outsourced solutions!

With the Bureau products, you shall be assigned a fully Bacs trained professional team member and they will take away all your stress relating to the Direct Debit Collection process.

“We wish we had outsourced this to Interbacs earlier” Julie McDonald- Accounts Clerk

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Benefits

  •  Free consultations
  •  Dedicated account manager
  •  A Bacs Trained professional processing team
  •  Documentation design – Direct Debit instruction & mandatory letters etc.
  •  Telephone scripts – if you are signing customers up over the phone
  •  Web Site – On-Line signup, account validation page or thin client
  •  Your company’s own database and DDMS processing software segregated from others
  •  Optional ADDACS and UDD processing
  •  All monies cleared straight into your account
  •  Training and advice on the basic Direct Debit rules and regulations ( keeping it simple )
  •  Compliance guarantee – We make sure your website and documents obey the rules and gets passed by BACS
  •  Free submission reports
  •  Free cleared funds reports
  •  Entirely flexible service to meet your demands

Security of a Bacs approved Bureau?

Firstly, the Bacs approved bureau scheme (BABS) is for computer bureaux that submit transactions through the Bacs service on behalf of third-party organisations (your business). Bacs inspectors review the appropriateness of all bureaux to ensure they all meet the strict standards set by the Scheme to ensure they meet the standards set by the BABS; these are then recorded in 5 different categories.

See our Bureau pricing information.

  • Bureau Organisation and Financial information
  • Physical Security
  • Computer Operations
  • Applications and Systems Support
  • BACS Processing and Operations

Interbacs scored Good-Excellent in these 5 categories on our first and second inspection.

Organisations choose to use a Bacs approved bureau for a number of reasons but you can always be sure that you will be receiving reliable, friendly service from the team here at Interbacs. For you as a customer, it means we can submit Direct Debits to Bacs on your behalf if you’re a newly established business, SME with a relatively low turnover, or even if you only collect a small number of Direct Debits each month. You may also be unable to fulfil the criteria to make direct submissions to Bacs yourself.

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